Robotic process automation (RPA) is versatile and can be used to automate a wide range of processes, particularly repetitive and rule-based tasks. Examples include data entry, invoice processing, email automation, and scheduling in various industries like finance, healthcare, and customer service.

The implementation of RPA can significantly reduce the time employees spend on mundane and repetitive tasks, allowing them to focus on more strategic, creative aspects of their work. While RPA can lead to job displacement in certain scenarios, it often creates new roles and opportunities for workforce upskilling.

The ROI for RPA can be substantial, often seen within a few months post-implementation. It varies based on the complexity and scale of automation, along with the efficiency gains achieved. Companies generally experience cost savings, improved accuracy, and increased productivity which contribute to a positive ROI.